One set of incident facts, four audience-specific drafts, written once.

During a P1, the same facts get retyped four times for four different readers: a public status page, a customer email, an engineering note, an executive summary. Enter them here once. Get four drafts, each honest about the same facts and each written for its own reader. Copy the one you need.

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What it does

Enter the facts

Fill in what you know: severity, affected component, what users are experiencing, when it started, what is being done, and a next update time. Check a box to mark a root cause as confirmed — or leave it unchecked if you are still investigating.

Get four drafts

Each draft is written for a different reader, from a different angle, using only the facts you supplied:

Public status pageShort, user-facing. Omits internal component names and unconfirmed causes. States only what is confirmed.
Customer emailApologetic and reassuring. Commits only to what is already true. Gives a concrete update time only if you entered one.
Internal engineering noteNames components and suspected causes. Technical, brief, bullet-list-friendly. Written for the team doing the work.
Executive summaryOpens with business impact and a timeline. States what a CEO can say in a call without needing to be right about internal details.

Copy and send

CommsCrisis drafts — a human sends. Copy the text for the channel you need: paste into your status page admin panel, your email client, your Slack thread or your exec briefing. Nothing is stored, queued or transmitted from this page. Your incident details stay on your device.

How it works

CommsCrisis is deterministic templating, not AI. The wording rules are finite, enumerable, and checked by tests. If a field is empty, the draft shows a clearly marked gap — never a fabricated guess. An unconfirmed root cause is never asserted as settled. No data leaves your browser.

No data leaves your browser. All processing happens client-side. Your incident facts are not stored, transmitted, or logged anywhere. Refresh the page to start fresh.